Question 1

Will consultations at ReDerm be in English?

Accepted Answer

Yes. All consultations at ReDerm Clinic are conducted in English. Our doctors communicate fluently with international patients.

Question 2

How do I book an appointment from overseas?

Accepted Answer

You can book via WhatsApp (+65 8855 5000) or LINE (@rederm). No Thai phone number is needed. We welcome overseas numbers.

Question 3

Can I get a same-day appointment?

Accepted Answer

Yes. We accommodate same-day appointments subject to availability. We recommend a few days notice when possible.

Question 4

Can I book an appointment on the day I fly out of Bangkok?

Accepted Answer

Yes. Just let us know your departure time when booking and we will advise on appointment timing and allow sufficient time to reach the airport.

Question 5

How do I get to ReDerm Clinic?

Accepted Answer

Take the BTS Sukhumvit Line to Nana Station. Use Exit 1 and walk across the skybridge directly into JLK Tower. The clinic is on Level 2.

Question 6

What payment methods does ReDerm accept?

Accepted Answer

We accept all major credit cards, PromptPay, and PayNow. Prices are listed in both Thai Baht (THB) and Singapore Dollars (SGD).

Question 7

What happens if I cannot return to Bangkok for a follow-up?

Accepted Answer

We check in with all patients via WhatsApp two weeks after treatment. If a doctor consultation is needed, we arrange a video call with your treating doctor.

Question 8

Is HArmonyCA a filler?

Accepted Answer

HArmonyCA is not a traditional filler. It is a hybrid injectable by Allergan that combines hyaluronic acid for an immediate lift with calcium hydroxyapatite to stimulate your own collagen over 3 to 6 months. The result is natural and gradual, not an added volume look.

Question 9

What is Therafill?

Accepted Answer

Therafill is a pure atelocollagen injectable — not a dermal filler. It replenishes the collagen your skin has naturally lost, giving visible plumping and hydration the same day, then continues to stimulate collagen production over time. It does not change facial structure.

Question 10

What is Rejuran I and how is it different from Rejuran Healer?

Accepted Answer

Rejuran I is a polynucleotide (PN) injectable that repairs and regenerates skin at a cellular level using purified salmon DNA. The 'I' variant has a finer consistency specifically formulated for the delicate under-eye zone. Rejuran Healer is the standard full-face formula.

Question 11

What is the minimum age for treatments at ReDerm?

Accepted Answer

The minimum age for all treatments at ReDerm Clinic is 18 years old.

Question 12

Can I see prices before visiting ReDerm Clinic?

Accepted Answer

Yes. Full prices are published at rederm.co/pricelist in both Thai Baht (THB) and Singapore Dollars (SGD). Your doctor will recommend treatments during consultation but only proceeds with what you are comfortable with.

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