Privacy Policy
Effective Date: 25 April 2025
At ReDerm Clinic, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our clinic or interact with our website and services.
1. Information We Collect
We may collect the following types of personal data:
• Name, phone number, email address, and contact details
• Medical history or treatment preferences (with your consent)
• Appointment details and payment information
• Website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
• Schedule and manage appointments and treatments
• Provide personalised care and follow-up services
• Improve our services and customer experience
• Send updates, promotions, or health-related information (with your permission)
• Comply with legal or regulatory requirements
3. Data Protection & Security
We implement strict security measures to protect your data from unauthorised access, alteration, disclosure, or destruction. All sensitive information is stored securely and accessed only by authorised personnel.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share data only when required by law or with trusted partners (such as payment processors or medical labs) under strict confidentiality agreements.
5. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request corrections or updates to your information
• Withdraw consent or request data deletion (subject to legal limitations)
• Opt out of marketing communications at any time
6. Cookies & Website Analytics
Our website may use cookies or tracking tools to understand how visitors interact with our content and improve your browsing experience. You may disable cookies in your browser settings if you prefer not to share this data.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised effective date.
8. Contact Us
If you have any questions or concerns about this policy or your personal data, please contact us at:
ReDerm Clinic
129 Sukhumvit Road, JLK Tower, #02-01, Khwaeng Khlong Toei Nuea, Watthana, Bangkok 10110
Phone: +66 64 552 4924
Email: enquiry@rederm.co